| 1 | | LIABILITY OF THE CARRIER |
| | | The carrier of the goods described in this Bill of Lading is liable for any loss of or damage to goods accepted by the carrier or the carrier’s agent, except as provided in this Bill of Lading. |
| 2 | | EXCEPTIONS FROM LIABILITY |
| | | The carrier will not be liable for the following: |
| | a) | Loss, damage, or delay caused by Acts of God, the Queen’s or public enemies, riots, strikes, inherent vice in the goods, the act or default of the consignor, owner, or consignee, authority of law, quarantine, delay caused by mechanical breakdown, and extreme weather conditions. |
| | b) | Damage to fragile articles unless packed and unpacked by the carrier or its agent, damage to certain electronic equipment unless serviced by the carrier, and loss of contents in consignor-packed articles unless inspected by the carrier. |
| 3 | | VALUATION |
| | | The carrier’s liability for loss or damage is based on the value of the article(s) at the time and place of shipment, unless a lower value is declared in writing by the consignor or agreed upon between the parties. |
| 4 | | MAXIMUM LIABILITY |
| | | The carrier’s maximum liability is six ($6.00) dollars per pound unless a lower value is declared. Additional coverage beyond sixty (.60) cents per pound per article incurs extra charges. If an item(s) is valued at less than maximum liability the carrier will provide evidence and pay a reasonable amount instead of the maximum. |
| 5 | | CONSIGNOR’S RISK |
| | | If agreed, the consignor assumes risks incidental to transportation, except for losses resulting from carrier negligence. |
| 6 | | NOTICE OF CLAIM |
| | | The carrier is not liable for loss, damage, or delay unless a written notice is given within 30 days after delivery. The carrier must acknowledge the claim within 30 days. |
| 7 | | ARTICLES OF EXTRAORDINARY VALUE |
| | | The carrier is not obligated to carry documents, currency, jewelry, antiques, or articles of extraordinary value without a special agreement. |
| 8 | | DANGEROUS GOODS |
| | | Shipping explosives or dangerous goods without full disclosure requires the shipper to indemnify the carrier. Certain substances may render the shipper responsible for associated costs. |
| 9 | | PAYMENT OF BALANCE DUE |
| | | The full balance must be paid before goods are offloaded. Accepted methods of payment include Credit Card (Visa or MasterCard), Bank Draft, Pre-Approved Corporate Billing, or E-Transfer. |
| 10 | | MANDATORY PACKING POLICY |
| | | Mattresses and box springs must be bagged in plastic to prevent damage. Flat-screen TVs must be boxed. All other furniture will be blanket-wrapped in professional moving blankets. |
| 11 | | MECHANICAL CONDITION POLICY
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| | | The carrier does not cover mechanical or electrical damage unless there is physical exterior damage caused by the carrier. Electronics should acclimate to room temperature for 24 hours before use in extreme weather conditions. |
| 12 | | PROPERTY DAMAGE LIABILITY
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| | | The carrier’s maximum liability for property damage, including but not limited to walls, floors, ceilings, doors, and other non-furniture items, is limited to $500 per property. |
| 13 | | PARTICLE BOARD FURNITURE POLICY
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| | | Particle board furniture must be dismantled before shipping for coverage under the Transit Protection Plan. Shipping assembled particle board items is at the owner’s risk. |
| 14 | | PROHIBITED ITEMS POLICY
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| | | Dangerous goods and certain items such as plants, liquids, and batteries are not recommended for shipping and may not be covered under Transit Protection. |
| 15 | | STORAGE POLICY
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| | | See our Storage Policy for additional information. |
| 16 | | CANCELLATION POLICY |
| | | Deposits secure space in the moving schedule. If the move is canceled, Ferguson Moving & Storage will retain one hundred dollars ($100.00) plus GST for an “Administration Fee.” |
| 17 | | ADDITIONAL SERVICES |
| | | For additional services requested during the move, additional charges to the flat rate will be levied before the work is completed. |
| 18 | | CHANGE OF MOVING DATE POLICY |
| | | Changing moving dates is subject to availability, and no fees apply unless the change of date has affected costs that need to be paid such as deposits with 3rd party vendors such as accommodations, reservations etc. Requests are handled on a first-come, first-served basis. |
| 19 | | DISPUTE RESOLUTION |
| | | Any dispute shall be determined by and the parties agree to submit any such dispute to the Courts of the Province of British Columbia having jurisdiction. Additionally, the parties acknowledge the right to dispute in the city of the franchise owner and their city if the move was not done by a franchise corporation doing business as Ferguson Moving and Storage. |
| 20 | | MYSTERIOUS DISAPPEARANCE POLICY |
| | | Ferguson Moving & Storage is not liable for the mysterious disappearance of customer items throughout the moving process. Mysterious disappearance, defined as unexplained loss without clear evidence, is beyond our control. While we prioritize the security of your belongings, customers are advised to document their inventory and take precautions for high-value items. Acknowledging this policy is essential, and customers are encouraged to secure additional insurance for valuable and irreplaceable items to address potential losses in such cases. |
| 21 | | By choosing to hire Ferguson Moving & Storage, the consignee agrees to the conditions of carriage as outlined in this document. |
