The guys did a fantastic job packing and moving us in and out of our home, they took great care with all of our furniture including fragile items. They showed up on time and finished everything in a timely manner. We are repeat customers and would highly recommend Ferguson for moving and storage services.
Ivan (missing from the attached photo) handled our packing the day prior to our move in a professional, courteous and efficient manner.
Follow up: Was texting back and forth with Lorne, who genuinely seemed to care with my experience and we came up with a resolution on a partial refund for the work completed. You truly know a company's reputation when they satisfy a customer's expectations after a problem. This is where many companies will turn their back on a client to forever lose their business and future referrals. I would definitely recommend Lorne and Ferguson Moving and Storage for a future move. Thank you for changing the mind of a unsatisfied customer to a happy one.
Update: Received a very nice text from Lorne that he'll look into the situation. It's nice to be heard especially and have someone...let alone the President of the company reach out to you. I think it more important when you have an issue and have it resolved because you know the company cares and stands behind their commitment to service. It's my hard earned money and these are the companies I generally deal with.
Used Ferguson Moving and storage for a move from our townhouse in Port Coquitlam to Kelowna included packing and unpacking. Over $20K only unpacked a few boxes leaving 40-50 unpacked. Wasn't impressed.
What an amazing group of people! Thank you for being so courteous and careful with all our stuff. These guys are the best!
So very HAPPY regarding our recent experience with these three guys at Ferguson Moving & Storage. They displayed a level of care and professionalism that was extremely appreciated and made us feel at ease as well as in good hands. They were also very kind and pleasant to work with.
A big thank you also to Juville who has been super accommodating and supportive.
Wonderful! The team did a fantastic job, including moving a couch up two flights of stairs in a very tight fit. We highly recommend Fergusons.
Fast, efficient, friendly… Ferguson has been my go-to for packing and moving for years and they’ll continue to be my #1 choice.
I would highly recommend Ferguson Moving! I was referred to them by a friend of mine who also did their move and I was not disappointed! I also picked up their packing service and as a disabled person, it really helped to cut down on the stress of moving. I will definitely choose them again for any future needs.
We needed help fast; they were on time, did an excellent job, no muss no fuss, reasonable pricing, and when we needed a "dump run" at the last moment, they took care of that too. Such a lifesaver, highly recommend!
Quiet Voices Cafe QVC
Would highly recommend this company for complex moving.These men were professional, efficient, safe and protected our equipment. The company estimator Julie was realistic and helped guide our needs appropriately. She came on site twice rather than phone quotes. This is absolutely necessary when you have pieces of unusual size. The company as a whole was willing to adapt to all of our unique needs in moving our clinic from a basement into a third level new location. We even had to move this up a week and do move in on Saturdays due to limited access to building elevators. We were really happy with our group led by Sioban. Thank you for a seamless transition Ferguson! Your Changepain clinic team
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