Frequently Asked Moving Questions
At Ferguson Moving & Storage, we’ve been helping Canadians move since 1916. Our goal is to make the process as smooth and stress-free as possible. Below are answers to some common questions we hear.
Q: How Do I get An Estimate For Moving?
You can get a guaranteed, fixed-price estimate by filling out our online estimate form. You can also call us at 1-833-936-6839 or use our quick video quote option. No in-home visit or app is required!
Q: How Do I Choose The Right Moving Company?
You should choose reputable movers with an established place of business, license, and insurance. This helps protect you from inexperienced movers, or even worse, potential scams. It’s also important to check reviews from past customers. At Ferguson, we’re committed to providing exceptional service. You can read our recent 5-star Google reviews here.
Q: What Is Your Policy On On-Time Moving?
At Ferguson, we guarantee on-time arrival within a one-hour window. Late arrivals are stressful and can disrupt your entire move day. We have systems in place to ensure our team arrives when we say we will.
Q: Does One Tip Movers?
Tipping movers is not required. Like with many services, a tip is greatly appreciated and is a kind gesture for a job well done. Leaving a 5-star review is also a great way to show your movers they’re appreciated.
Q: Do You Charge Extra For Moving Large Items Like Pianos?
We do not charge extra for moving pianos or other large items. They are included in our fixed-price moving quotes, just like any other part of your move. Our professional piano movers have years of experience.
Q: What Happens If It Rains, Snows Or The Weather Is Bad?
A: At Ferguson, will always honour our moving commitments regardless of weather. Unpredictable weather might slow down the job but weather is unavoidable.
If your move occurs on a day where the weather is acting up our movers will take precautions to protect floors and carpeting from excess dirt and soil.
Q: When Is The Best Time To Move?
The best time to move is typically mid-month during the spring or fall. These times are less busy for moving companies, giving you greater flexibility to secure your desired moving date. That said, the best time to move ultimately depends on your personal schedule and circumstances. Giving moving companies advanced notice during busier periods will give you the best chance to secure your desired move date.
Q: Can I Move Jewelry And Other Valuables?
Yes, but we strongly recommend you carry high-value and irreplaceable items with you. This can include jewelry, cash, family photos, and important documents.
Q: How Much Does A Move Cost?
The cost of a move depends on factors like distance, home size, and how much you’re moving. Most moving companies charge by the hour. If your move takes longer than expected, the final price will increase. At Ferguson, we offer a guaranteed fixed-price quote so you know exactly what to expect and how much your move will cost.
Q: Are Moving Costs Tax Deductible?
In Canada, some moving costs may be tax deductible if you moved at least 40 km closer to a new job or school. To qualify, you’ll need to keep your receipts and claim the expenses when filing your taxes. We recommend checking with an accountant to see if your move qualifies.
Q: How Can I Pack My Glassware And Other Fragile Items For Moving?
Wrap glassware and other fragile items individually and pack them in a sturdy container with a lid. Place heavier items on the bottom and fill any gaps with crushed packing paper. Seal the container with tape and label it “Fragile.” Many people choose to have household belongings, especially fragile items, professionally packed by movers. You can get a guaranteed price quote from us here.
Q: When Should I Contact A Moving Company?
You should contact a moving company as early as possible. We recommend at least 4 weeks before your desired move date. This gives you the best chance to secure your preferred schedule. You can get started with your move by contacting Ferguson here.
Q: Are There Hazardous Goods Or Other Items I Cannot Bring During A Move?
Yes, we cannot move hazardous goods, perishable food, and food stored in glass containers. Hazardous items include, but are not limited to, anything flammable, corrosive, or explosive.
We also recommend that you keep irreplaceable, high-value belongings like cash, jewelry, or important documents with you during your move.
Q: Where Can I Get Moving Boxes, And Do You Provide Them?
Yes, we provide moving boxes and packing supplies here. If you're unsure what materials you'd need, give us a call at 1-833-936-6839. One of our friendly moving consultants will be happy to assist.