Privacy Policy
Ferguson Moving & Storage
Privacy Policy
Last updated: February 5th, 2026
This Privacy Policy describes how Ferguson Moving & Storage (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit www.fergusonmoving.com (the “Site”) or use our services. By accessing or using the Site, you agree to this Privacy Policy.
1. Information We Collect
Transactional and Payment Information
If you purchase products through our online shop, we collect information necessary to process your order, including:
Billing and shipping address
Order details and purchase history
Payment confirmation details
Payment processing is handled by third-party payment processors. We do not store or have access to your full credit card or payment card details.
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Address
Any other information you submit through forms, chat, or email
Automatically Collected Information
When you visit our Site, we may automatically collect certain information, such as:
IP address
Browser type and version
Device information
Pages viewed and time spent on the Site
Referring URLs
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve your experience, analyze usage, and support marketing efforts. You can control cookies through your browser settings.
2. How We Use Your Information
We may use the information we collect to:
Provide, operate, and improve our services
Respond to inquiries and customer support requests
Send transactional or promotional communications (you may opt out at any time)
Analyze website usage and trends
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information only in the following limited circumstances:
With trusted service providers who assist us in operating our business (e.g., website hosting, analytics, CRM, order fulfillment, payment processing). These providers are contractually required to protect your data and use it only for the services they provide to us.
To comply with legal or regulatory requirements
To protect the rights, property, or safety of our business, customers, or others
In connection with a business transaction such as a merger, acquisition, or asset sale
Mobile opt-in data, SMS consent, and phone numbers collected for text messaging purposes are never shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
e providers who assist us in operating our business (e.g., hosting, analytics, CRM, payment processing)
4. Third-Party Services
Our Site may contain links to third-party websites or use third-party tools such as analytics or advertising platforms (e.g., Google Analytics). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent at any time, including consent for email or SMS communications
SMS Communications:
If you opt in to receive SMS or mobile communications from us, you may opt out at any time by following the instructions provided in the message (e.g., replying STOP). Mobile opt-in data will not be shared with third parties.
To exercise your rights, contact us using the information below.
Depending on your location, you may have rights regarding your personal information, including the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent where consent is the legal basis for processing
To exercise your rights, contact us using the information below.
8. Children’s Privacy
Our Site is not intended for children under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Ferguson Moving & Storage
Email: info@fergusonmoving.com
Phone: (604) 922-2212
Address: #218- 259 Canada Wy, Burnaby, BC V5E 1H3