In-Home Moving Quote
Ferguson’s in-home quote puts a dedicated Move Manager in your home to assess your belongings, access conditions, and move requirements in person, then delivers a guaranteed written quote based on exactly what your move involves.
Trusted by Canadians since 1916 | 4.8 stars across 790+ Google reviews
In-Home Moving Quote
Trusted by Canadians since 1916
4.8 stars across 790+ Google reviews
The Most Accurate Quote Starts With a Visit
An online form can capture the basics. An in-home assessment captures everything else, the furniture that won’t fit through a standard door, the third-floor unit with no elevator, the items that need special wrapping, the access restrictions your building requires.
When a Ferguson Move Manager visits your home, your quote reflects your actual move, not a ballpark based on bedrooms and boxes. That means no adjustments on moving day, no unexpected charges, and no uncertainty going in.
What Happens During Your In-Home Assessment
A Move Manager Comes to You
Your dedicated Move Manager visits at a time that works for your schedule. They walk through your home with you, noting everything that needs to move; furniture, fragile items, specialty pieces, storage areas, and anything that requires extra handling.
Your Home and Access Are Assessed Together
Every detail that affects your move is documented on-site: stairwells, elevator access, parking conditions, entry widths, floor protection requirements, and any building-specific rules. Nothing is assumed. Nothing is left to sort out on moving day.
You Receive a Guaranteed Written Quote
Once the assessment is complete, your Move Manager prepares a guaranteed written quote based on what they saw, not what was described over the phone or entered into a form. That price is fixed. It doesn’t change when the crew arrives, regardless of how long the move takes.
When an In-Home Assessment Makes the Most Sense
An in-home quote is the right choice when accuracy matters most. It’s particularly well-suited for:
- Larger homes where the volume and variety of belongings is difficult to convey remotely
- Moves with complex access — multi-floor homes, buildings with tight entrances, properties with restricted parking or loading zones
- Homes with specialty items — antiques, artwork, grand pianos, oversized furniture, or anything that requires custom handling
- Long distance moves where a precise quote protects you from cost surprises over a longer haul
- Estate relocations where discretion, careful inventory, and accurate scope are especially important
If your move has variables that are hard to describe, or stakes that make accuracy non-negotiable, an in-home assessment gives your quote the foundation it needs.
How It Compares to Your Other Options
Ferguson offers three ways to get your quote. The right one depends on the complexity of your move.
| In-Home Quote | Guided Virtual Quote | Self-Guided Virtual Quote | |
|---|---|---|---|
| How it works | Move Manager visits your home | Video walkthrough with a Move Manager | You complete a self-guided video survey |
| Best for | Larger or complex moves | Mid-size moves with good visual access | Straightforward moves, smaller homes |
| Your time commitment | In-person appointment | Scheduled video call | Complete on your own schedule |
| Guaranteed written quote | ✓ | ✓ | ✓ |
Why a Guaranteed Written Quote Matters
Most moving companies quote by the hour. That means the price you’re given at the start isn’t the price you pay at the end and the difference is often significant.
Ferguson doesn’t work that way. Every quote, in-home, virtual, or self-guided results in a guaranteed written price based on your specific move. It’s fixed before the crew arrives. It doesn’t change based on traffic, how long the elevator takes, or how many trips the stairs require.
An in-home assessment is how we make that guarantee as accurate as possible for moves where the details matter most.
What Happens After Your Assessment
Your Move Is Booked and Planned
Once you approve your written quote, your Move Manager takes over coordination — elevator reservations, parking arrangements, building approvals, crew scheduling, and packing requirements. Everything is confirmed well before moving day.
You Have One Person to Call
Your Move Manager stays with your move from assessment through delivery. You’re never handed off, never chasing answers. One person, one plan, one point of contact.
Moving Day Runs to Plan
Your crew arrives with the equipment, protection materials, and moving plan prepared specifically for your home. Furniture, flooring, and high-traffic areas are protected as a matter of course.
Why Choose Ferguson for Your In-Home Quote
- Move Managers, Not Sales Reps: The person who assesses your home is the same person who plans and manages your move, not someone whose job ends when you sign.
- Guaranteed Written Quotes: Your price is confirmed in writing before moving day and doesn’t change, regardless of how long the move takes.
- No Obligation: Your in-home assessment comes with no pressure and no obligation to book. You get an accurate quote and the time to make your decision.
- Trusted Since 1916: Over a century of residential moving experience across Metro Vancouver, Fraser Valley, Victoria, Calgary, and Toronto.
Hear What Our Customers Say
Serving Homeowners in These Areas
Ferguson provides guided virtual moving quotes for residential moves throughout:
Frequently Asked Questions
Do I need to be home for the in-home assessment?
Yes. A household decision-maker should be present during the assessment so your Move Manager can ask questions, clarify access details, and walk through any items that need special handling or attention.
What should I do to prepare before the Move Manager arrives?
No special preparation is needed. It helps to have access to all areas of your home,including storage spaces, garages, and any outbuildings, so your Move Manager can account for everything in your quote. If there are items you’re not moving, it’s worth making a note so they can be excluded.
Will the same Move Manager who does the assessment manage my move?
Yes. Your Move Manager stays with your file from assessment through delivery, handling coordination, confirmations, and any changes that come up along the way. You’re not handed off to someone who wasn’t part of the original conversation.
What if my belongings change between the assessment and moving day?
Contact your Move Manager. If the scope of your move changes, items are added, removed, or new access conditions come up, your quote can be reviewed and adjusted before moving day. Changes flagged in advance are straightforward to accommodate.
Can my storage needs be assessed at the same time as my move?
Yes. If your move involves a storage requirement, a gap between possession dates, a phased move-in, or items that need to be held separately, your Move Manager can assess and quote both as part of the same visit.
Can I reschedule my assessment if my plans change?
Yes. Contact your Move Manager directly and they’ll arrange a new time that works for your schedule.
Ready for a Quote That Reflects Your Actual Move?
An in-home assessment takes about an hour. It gives your Move Manager everything they need to prepare a guaranteed written quote and gives you a clear plan before anything is packed or loaded.