White Glove Final Mile Delivery
Ferguson delivers high-value furniture and luxury goods for retailers, designers, and brands; received, inspected, delivered, and signed off, every time.
Tell us about your needs and we’ll confirm your guaranteed price. →
Trusted by Canadians since 1916 | 4.8 stars across 1,300+ Google reviews
Final Mile Delivery
Trusted by Canadians since 1916 |
4.8 stars across 1,300+ Google reviews
Tell us about your project and we’ll confirm your guaranteed quote. ↓
The Last Step Reflects on Your Brand
A high-value product is only as good as its delivery. If it arrives damaged, late, or handled carelessly, that’s what the customer remembers, not the showroom, not the sale.
Ferguson’s white glove final mile delivery program handles every step between your warehouse and your customer’s door: receiving and inspecting the item, coordinating delivery directly with the customer, delivering to the space, removing packaging, assembling where needed, and documenting the result with photos and a signed confirmation. Whether it’s a luxury furniture delivery or a high-value commercial installation, the standard is the same.
Every delivery gets a guaranteed written quote before anything is received.
What's Included in Ferguson's White Glove Final Mile Program
Receipt & Inspection
Items are received at our facility and checked against your order documentation before delivery is scheduled. Damage or discrepancies are caught hereot at the customer’s door.
Customer Coordination & Scheduling
Ferguson communicates directly with the end customer to confirm delivery timing, access requirements, and any specific instructions. Delivery windows are confirmed in advance so the customer is prepared and the delivery proceeds without delays or failed attempts.
White Glove Delivery to Any Environment
Ferguson’s trained crews deliver to the designated space navigating elevators, loading docks, stairwells, and finished interiors with care. Whether the destination is a private residence, a retail environment, or a commercial space, high-value furniture and oversized items are handled with protective materials throughout so the product and the property arrive in the same condition they left our facility.
Packaging Removal & Assembly
Once delivered, Ferguson removes all packaging materials and assembles furniture where required. The space is left clean and the product is in place, ready for the customer to use without any additional steps.
Documentation & Customer Sign-Off
Every white glove delivery is completed with photographic documentation and customer sign-off. Retailers and suppliers have a confirmed record of condition at delivery, protecting against disputes and providing accountability at every stage of the process.
Why Retailers & Designers Choose Ferguson
- Guaranteed Written Quotes: Pricing confirmed before anything is received or scheduled.
- Receipt & Inspection Included: Problems caught at our facility, before the customer ever sees the product.
- One Move Manager: Receiving, scheduling, delivery, and documentation all run through one contact.
- Customer Communication Handled: Ferguson coordinates delivery directly with your customer. One less thing for your team to manage.
- Trained White Glove Crews: Careful handling of luxury furniture, high-value goods, and premium products, as standard on every delivery.
- Full Documentation: Photos and signed confirmation on every delivery.
- Trusted Since 1916: Over a century moving Canadians, with white glove delivery available in every Ferguson market.
See What Our Customers Are Saying
Serving Retailers & Designers Across Canada
Ferguson provides white glove final mile delivery throughout Metro Vancouver, the Fraser Valley, Victoria, Calgary, Toronto, and the surrounding communities.
Frequently Asked Questions
Can Ferguson hold items at your facility until the customer is ready?
Yes. Items can be received and stored at our facility until the customer’s delivery window is confirmed. You’re not paying for warehouse space on your own end.
What happens if an item is damaged when it arrives at your facility?
It’s flagged during inspection and you’re notified before delivery is scheduled, not after the customer has already seen it.
Can my team get a copy of the delivery documentation?
Yes. Photos and the signed confirmation are available for your records on every delivery.
Is there a minimum order size to use the white glove program?
No. Ferguson handles single-item deliveries and larger volume programs the same way. Every item gets the same level of care.
Who can set up a white glove delivery program — does it have to be the retailer directly?
Retailers, interior designers, procurement teams, and brands can all set up a program directly with Ferguson. Whoever is coordinating delivery on the customer’s behalf can get started.
Let's Talk About Your Delivery Program
Your product’s last impression matters as much as its first. Ferguson’s white glove final mile program protects both.